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metro pcs Complaint - Deceptive Advertising? You Decide
metro pcs Complaint

metro pcs Complaint

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Deceptive Advertising? You Decide


MetroPCS advertised on their website (metropcs.com) "Visit a MetroPCS Store and Get an Android for $49 when you add a line to your family plan." Below this headline is a photo of three different phones and their model names. The ad stated "See Sales Associate for details." I went to two local stores (one company owned and one a retailer) and was told that they would not honor the ad. Three different employees at the stores told me that only one of the three phones would be sold at that price even though they had the phones in stock. They each told the same story that the other phones were $49 off, not $49 total. The original ad and a poster at one of the stores clearly states that any of the three phones is $49 total. I feel the company is being deceptive by clearly advertising a product that they are not going to deliver. Again, each employee had the same story. The webpage is shown below (if still up) http://www.metropcs.com/promotions/2011/get-an-android/


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Comments


FormerMetroCustomer says: (6 years ago)
 +1
Anon: I noticed that Metro later extended the promotion and changed the terms on the ad. It made even less sense after the change. I filed a complaint with the State of Florida and the FCC. I also cancelled my service and explained it all to a few friends that were looking to switch. They decided against Metro. Very stupid move on Metro's part.



FormerMetroCustomer says: (6 years ago)
 +1
Anon: I noticed that Metro later extended the promotion and changed the terms on the ad. It made even less sense after the change. I filed a complaint with the State of Florida and the FCC. I also cancelled my service and explained it all to a few friends that were looking to switch. They decided against Metro. Very stupid move on their part.




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