Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
metro pcs Complaint - Metro PCS Locked out of my account - LG Optimus L9 4G
metro pcs Complaint

metro pcs Complaint

ADVERTISEMENT

Metro PCS Locked out of my account - LG Optimus L9 4G


My boyfriend and I purchased 2 phones from Metro PCS (in my name) and then added another line about a month later. We broke up and I called the Metro PCS 1800 number to change my security pin so he could not shut my phone off on me.They changed it with no problem but did not tell me that I could have a high security password or pin to keep him from making any changes to the account. Wouldn't you know not even 24 hours after I changed my pin, my phone was cut off. When I called a store the woman told me to call the 1800 number and they could take care of it. I called them 4 times and they told me there was a high security password on my account and I could not do anything about it unless I went to a corporate store. I live in Toledo, Ohio, the closest corporate store is located in Taylor, Michigan. They told me to take my photo ID and my phone in and they could make whatever changes I wanted! I don't understand how someone who is not myself can make any changes to MY account! This is absolutely ridiculous and I will not be doing business with Metro PCS anymore.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to metro pcs
SUBMIT a ticket
for metro pcs
WATCH videos
for metro pcs
More metro pcs Reviews and Complaints MORE reviews and complaints
for metro pcs

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More metro pcs reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team