metro pcs Complaint
Metro PCS coverage and support
I complained about the services at my work area... ticket opened for 2 months and none of them bother to resolved. When I was onsite support at Winchester, still no services. I called and complained they said, "sorry there's no service there and nothing we can do." I have asked, "If there's no services at Winchester, how come the website coverages put full 4G Lite services there?" Customer care said, "sorry... nothing we can do since there's no services there"... Metro PCS is liar?
Now, my order for new phone is still on the air. Took a week already and no phone shipped out?
The stupid and suck thing is automated service when I call toll free number. Never seen any stupid automated operator like Metro PCS. Try to file a complain and robot keep blinking up and down. Homepage of MetroPCS couldn't find the right information to help me contact customer service.
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