Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
metro pcs Complaint - Metro PCS service and web site issues - Metro PCS Phones and service
metro pcs Complaint

metro pcs Complaint

ADVERTISEMENT

Metro PCS service and web site issues - Metro PCS Phones and service


MetroPCS is in need of major changes to make them a viable alternative. I have 3 phones with MetroPCS for our family and while reception is OK, if you go outside of major cities you cannot connect. I found out the hard way that before you leave your home on a trip you ALWAYS need to dial *228 which gives you a place to so-called update your roaming list. I did not know this and was stuck (car problems) in a remote area and could not get connected at all. After getting to a city, I contacted Metropcs and they said I needed to put additional dollars into what they refer to has MetroConnect and that would allow me to use Travel Talk at 19 cents per minute plus taxes. Finally got a connection from the city I was in. I went to the MetroPCS web site after returning home and tried to get more info., on the Travel Talk matter. There is virtually no information on their website about needing to put money into an account which is referred to as Metro Connect. If you go into the Metro Connect area of their web site it indicates that putting money into Metro Connect will give you the ability to add ringtones, down music, etc. nothing about how it relates to the Travel Talk matter. Next problem once I on my own figured this out I put $20.00 on my daughters phone as she is in college 200 miles from our home outside Atlanta. When I did this to her phone number online, I got an email saying $20.00 was added to MY PHONE number not my daughters, tried to go back online to MetroPCS online and it said my account was LOCKED and to select "change password", did this and got a text message on my phone with a temporary password, went back to MetroPCS with entering the new temporary password and provide a new password of my choosing. Did this correctly and tried to sign in again, and guess what got message saying password not valid, so I had to do this hole mess 3 times until I finally got into my account and did see where the $20 I applied for my daughters phone under Metro Connect was correct.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to metro pcs
SUBMIT a ticket
for metro pcs
WATCH videos
for metro pcs
More metro pcs Reviews and Complaints MORE reviews and complaints
for metro pcs

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More metro pcs reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team