metro pcs Complaint

metro pcs Complaint

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Metro Pcs, Arnold Dr. Martinez, CA - Samsung Galaxy 4g Light


Metro pcs , Arnold Dr.,Martinez, CA store. I went in and got a free upgrade, turned in my no longer network supported Samsung Contour flip phone (of which I got great service in my home). Got a Samsung Galaxy 4g Light. Got home and couldn't call out/in, couldn't get Voicemails nor Texts. Even with full bars...keep getting "Not Registered on Network" message. One second I have bars, the next none! Went into the store and complained, employee contacted customer service and they said, "You have to go where your phone works". So, I have to drive in my car no matter what time it is to use a lousy service that I'm paying for? That's all I got? Never asked, "can we give you a new phone"??? Nothing! Just told to go to the Corporate Store! I WILL and then I'm filing a complaint with the Better Business Bureau and contacting Channel 7 On Your Side and report this SCAM! By the way, what's the difference between a 4g LTE and a 4g Light? I've notice that I might have service in the wee hours of the morning when most people aren't using their service...so I better not have discovered that I'm getting bumped so others can have service. If this is so, I will file a Class Action Lawsuit with Metro and T-Mobile (network provider). Metro and T-Mobile know what the problem is, that's why they keep pushing customers around and treating us like we're stupid!


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