metro pcs Reviews and Complaints All Reviews

dejue's Picture Comment by dejue  0

User comment:

i live in pheonix az i thought moveing to metropcs would be a great idea it started out ok.they convenced me to try the smart pay i did and was approved for a very good amount so i took avantage of it.the clerk wasent sure what she was donig she called her manager on the phone and was takeing care of it that way.i payed evrything she said and i was very happy then two days passed and they shut off my servce. i admediately went to the store were i got it done to find out what was happening.they proceeded to tell me she didnt charge me correctly and wanted me to pay more to get it back on.i told them i had no more money and im not the one who messed up WHY SHOULD I HAVE TO PAY FOR THERE MISTAKE!!!!!!!! i was told i had to return my phone witch was the galaxy mega.and i had to barrow money to get a very cheap phone so i could keep in touch with my family and clients.the managers of the stores on 35th ave and van buren and 35th ave and southren who are leaged were rude and wernt trying to help me in any way they were just trying to cover there own back sides they told me it was smart pays problem and in fact it was theres im not a happy custermer in any way i left cricket under the inpression this was a better company if this DOSENT GET TAKEN CARE OF i wil just go back to cricket they will do me RIGHT maybe i should have stayed my email is lantz601@gmail .com

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