metro pcs Support Ticket

Extra charges - Complaint

Created By: Lwaiters's Picture Lwaiters Last Reply: Lwaiters's Picture Lwaiters
Priority Level: [Emergency] Status: [Open]
Created: 5 months ago Last Updated: 4 months ago
Department: N/A Replies: 0
Product: Complaint

I am a metropcs customer for over 10 yrs. My plan covers All local calls, however Metro is now trying to charge me and many others for calling free conference calls. I am outraged that metro is 1) monitoring my calls 2)metro is charging me extra for a local call even thou it is included in my plan. Metropcs is trying to capitalize on customers gathering together on conference calls is an infrigment of our agreement


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