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metro pcs Support Ticket - Martinez, - No Connection Service

metro pcs Support Ticket - Martinez,

No Connection Service - Samsung Galaxy 4g Light

Created By: Lynster's Picture Lynster Last Reply: Lynster's Picture Lynster
Priority Level: [Emergency] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Samsung Galaxy 4g Light

Metropcs 1029 Arnold Dr. Martinez, CA. Got in on the new upgrade from my old Samsung Contour flip phone (of which I got great service in my home)to a Samsung Galaxy 4g "Light". Get home,FULL BARS, no service for calls,voicemail, texting! Constantly showing "Not Registered on Network"..Wouldn't even charge properly! Went to the store, was told to go to Corporate store. Employee called Customer service and was told, "I have to just take my phone where I can get a connection!" WHAT the HE##??? I have to drive somewhere to get it! And of course it was a "final sale", "AS IS" (but new? what does that mean?)...so no chance of getting another phone? They wouldn't give me back my old trade-in!!! I looked up T-Mobiles network (which is Metros network) and I have the hottest signal of all on their network map! WHAT??? Looks like I'll be filing a complaint with the BETTER BUSINESS BUREAU and calling "CHANNEL 7 ON YOUR SIDE"! AND MAYBE STARTING A CLASS ACTION LAWSUIT!


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