metro pcs Support Ticket

Worst Customer service - $40 Unlimited Plan, Serious Complaint, Impudent Customer Service, Brazen Robbery

Created By: akhil12345garg's Picture akhil12345garg Last Reply: akhil12345garg's Picture akhil12345garg
Priority Level: [Low] Status: [Open]
Created: 6 months ago Last Updated: 5 months ago
Department: N/A Replies: 0
Product: $40 Unlimited Plan, Serious Complaint, Impudent Customer Service, Brazen Robbery

Today suddenly I got a message for resetting the password and then I got the message that my password has been reset. I tried to reset again from metropcs website however it showed 'some technical error and contact helpdesk'.

I could able to contact them in 15 minutes, their Voice recording pissed me, I could not get contacted with support representative unless I called again.
Fortunately got a contact and told my issue to the person, she reset my password however that password worked for one time only. When I asked to change my number they asked me a fees of $12. I called them I need to talk to supervisor, she told ok, then supervisor kept me waiting for another 10 minutes. I explained everything to him, he seemed not interested, and disconnect the call.

I do not know how to resolve the issue now.


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