metro pcs Support Ticket

Broken phone replaced 4 times

Created By: Shadowbass's Picture Shadowbass Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 1

I bought an LG 7 in February brand new the phone didn't work so I replaced it with an HTC that didn't work so I replaced it for an LG 7 again and the phone works fine for about a month-and-a-half I brought it back to the store and Battle Ground the girl did something to it and I ended up losing the clock and the temperature I brought it back because it kept saying homepage is shut off I replace the phone and got a new one on July 3rd the phone has not worked it will not let me take calls accept calls text message and it will let not let me get on the internet so the phone is broke they keep replacing it but they do not replace the SIM card and I'd like to know if they can give me another brand new phone for half the cost for the next step up for LG phone


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